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On-site support numbers for CINX (office hours)
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Note that this is the contact details for IS Global Service Center (GSC) that operates on a 24×7 basis.
For after-hour support, the GSC can still be contacted.
Also, read the cabling section to guide you on the process if you are currently not an IS customer.
Cabling
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If the ISPA member is already an IS client, they can work through their account manager or if they are not a customer, they can contact hostingsolutions@is.co.za to initiate the cabling process.
Physical locations
The physical address for CINX is:
IDC 4
6th Floor, IS Cape Town
The Terraces
34 Bree street
Cape Town
Telkom information (CINX)
All Martis circuits into CINX should be terminated on node 2828.
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Questions about the allocation of addresses for the INXes should be addressed to .
Switch configuration
The INX host is responsible for the maintenance of the switches at each INX. Requests for switch configuration changes should be sent to .
Traffic graphs
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