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Contact information
Questions relating to the INX policy, accounts, membership, eligibility to connect to the INX and other general issues should be addressed to the INX-ZA secretariat:
- ops.@.inx.net.za
- 010 500 1200 or 087 550 1200
- http+27.105001200 or +27.875501200 or +27.115681166
- https://www.inx.net.za
Hosting facilities
Questions relating to
theaddition hosting facilities (ie. additional colocation space) for equipment that may not be applicable to be housed at the CINX itself, should be addressed to
Internet Solutions:On-site supportthe relevant colocation provider. CINX is currently available at :
- Africa Data Centres, Diep Rivier
- Dimenson Data, Bree Street
- Teraco, Newlands
... and through a host of other remote peering partners.
Support numbers for CINX
- Please use the contact details mentioned below to get in touch with the NOC.
ops (at) inx.net.za
- +27.115681166
Physical locations
The physical address for CINX is:
IDC 4
6th Floor, IS Cape Town
The Terraces
34 Bree street
Cape Town
Cabling
Please do not arrange for cabling directly to the INX; rather work through the INX Ops team. In all cases, the INX Ops team will have to send you a Letter of Authorisation (LOA) to grant access to cabling entering the CINX cabinets.
Physical locations
Physical access to the CINX locations is restricted to the INX OPS team. Should there be a reasonable need for access to the site, please contact the ops team for an access permit.
IP address allocation
The IPv4/IPv6 address blocks for CINX are:
- DATA vlan: 196.223.22.
VOIP vlan: 196.223.23.x/24
- X/23 and 2001:43f8:
- 1f1:
- :
- X/64
where X is assigned on application for a port.
Questions about the allocation of addresses for the INXes should be addressed to Image Removed
Switch configuration
Requests for switch configuration changes should be sent to ops.@.inx.net.za
Cabling
Please contact ops(at)inx.net.za for assistanceThe addresses in use for the peering networks have AS0 RPKI ROAs, and should not be visible on the Internet.
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